Solarwinds Mobile Admin
Simplify IT Administration and Management from your Mobile Device

Features:

Storage backup management from mobile
Simplify backup management with Backup Exec and NetBackup from Symantec.

Manage service requests from mobile
Integration with CA Service Desk and BMC Remedy Service Desk helps you create, update, and manage service requests.

Remote control computers from mobile
Set up remote connections with SSH, Telnet, VNC and RDP via Mobile Admin server or direct connect.

Mobile IT infrastructure monitoring
Get performance metrics and alerts from Nagios, BMC Performance Manager and Microsoft SCOM.

Remote Windows administration from mobile
Perform Windows administrative tasks, view logs, start/stop services and access command prompt, and more.

Amazon EC2 administration from mobile
Browse EC2 regions, see scheduled events, display CloudWatch alarms, start/stop/reboot instances.

Mobile IT Administration App Capabilities:

Solve IT issues more effectively (from your mobile device) through a single pane of glass

SolarWinds Mobile Admin software provides contextual navigation across 40+ IT management tools allowing IT administrators to solve any IT issue, anytime, anywhere, from any mobile device. Mobile Admin integrates with the following technologies:

• Infrastructure Monitoring: SolarWinds, Nagios, BMC Performance Manager Portal, Microsoft System Center Operations Manager
• Backup: Symantec Backup Exec, Symantec NetBackup
• Virtualization Management: VMware
• Infrastructure Management, Microsoft Hyper-V
• Cloud Computing: Amazon EC2
• Windows: Command Prompt, Event Viewer, Local Users and Groups, File Explorer, Printers, Restart, Scheduled Task, Shared Folders, Services, System Information, Task Manager, Terminal Services, PowerShell, Dial-up Connections
• Authentication & Directory Services: RSA ACE, Microsoft Active Directory, Novell NetWare
• Incident & Change Management: CA Service Desk Change Orders, CA Service Desk, BMC Remedy Service Desk
• eMail: Microsoft Exchange, Domino
• Mobile Device Management: Microsoft ActiveSync, Microsoft System Center Mobile Device Manager, BlackBerry Enterprise Server
• Networking: Microsoft DHCP, Microsoft DNS, Netsend/Traceroute/Ping
• Database: Oracle, Microsoft SQL Server
• Cluster: Microsoft Cluster
• Web: Microsoft IIS
• Remote Access: RDP, VNC, SSH/Telnet, TN3270, TN5250, Citrix, HP iLO

Real-time alerting dashboard, customized for your job 

SolarWinds Mobile Admin's dashboard and notification system provides instant notification of issues you care about.

Maybe you are only interested in the alerts generated by one host in your SolarWinds Server & Application Manager deployment? Just browse to the host in question with Mobile Admin and you can instantly bookmark the current scope of alerts.

Any time an alert is raised for that host, your device will buzz and an alert will be displayed in the Mobile Admin Dashboard. One click from that, the Mobile Admin alert takes you directly to the corresponding Server & Application Manager alerts for that host. From there you can actually fix the problem with one of Mobile Admin's 40+ resolver plugins. Once the issue is fixed, return to the Mobile Admin dashboard and watch the red turn to green.

Solve any IT issue, anytime, anywhere from any mobile device

With support for iOS, Android and BlackBerry devices, you can now resolve any IT issue using any one of your favorite mobile devices, from any location. For example, you can reset a password while waiting in line at the checkout counter and reduce user downtime from hours to minutes.

We also know that IT professionals like you use more than one device. With Mobile Admin, your settings and personalized dashboards live on the Mobile Admin Server and follow you as you switch devices.

Quickly deploy secure mobile access for a multitude of mobile devices and IT management technologies with one, integrated mobile admin app

Many IT management software vendors have provided the capability to access their software from a mobile device. However, most IT admins wear many hats and need access to many IT management applications. To provide access to each mobile app as a stand-alone project is cumbersome to implement. Because Mobile Admin™ securely integrates with a wide variety of IT management tools, business who want to improve employee and customer satisfaction can quickly deploy mobile administration. Mobile Admin™ provides several layers of security to include:

• Encryption with BlackBerry Enterprise Server (Blackberry Devices)
• Encryption with VPN (iOS and Android devices)
• Encryption with HTTPS (iOS, Android and BlackBerry devices
• Mobile Admin Proxy
• Three different levels of Authentication
• Integration of Active directory

Mobile Devices:

	Mobile Admin Benefits: Mobile Admin is used by thousands of users to troubleshoot and resolve any IT issues from any mobile device. When issues occur, Mobile Admin allows you to respond immediately to determine the cause of the problem and take corrective action without having to get to a computer to access the corporate network. Fix problems quickly with round the clock IT support Improve employee productivity & satisfaction with instant access to information and tools from any location. Quickly deploy mobile access for a multitude of IT management tools with one secure mobile app.
	Receive personally-scoped alerts and statuses directly on your device. Maybe you are only interested in the alerts generated by one host in your Ops Manager deployment. Just browse to the host in question with Mobile Admin and you can instantly bookmark the current scope of alerts. Any time an alert is raised for that host, your device will buzz and an alert will be displayed in theMobile Admin Dashboard. One click from that Mobile Admin alert takes you directly to the corresponding Ops Manager alerts for that host. From there you could actually fix the problem with one of Mobile Admin's 40+ resolver plugins. Once the issue is fixed, return to the Mobile Admin Dashboard and watch the red turn to green. This contextual navigation is accomplished directly from your mobile device or tablet.
	Quickly deploy secure mobile access for a multitude of mobile devices and IT management technologies with one, integrated mobile app. Many IT management software vendors have provided the capability to access their software from a mobile device. However, most IT admins wear many hats and need access to many IT management applications. To provide access to each mobile app as a stand-alone project is cumbersome to implement. Because Mobile Admin™ securely integrates with a wide variety of IT management tools, businesses who want to improve employee and customer satisfaction can quickly deploy mobile administration. Mobile Admin provides several layers of security to include: Encryption with BlackBerry Enterprise Server (Blackberry Devices) Encryption with VPN (iOS and Android devices) Encryption with HTTPS (iOS, Android and BlackBerry devices) Mobile Admin Proxy Three different levels of Authentication Integration of Active directory

System Requirements:

Screenshots:

Documentation:

Download the Solarwinds Mobile Admin Datasheet (.PDF)